When college freshman, Brinton Smith discovers a business card with the number 976-WISH inscribed in silver, he is instantly hooked up with Wish Services, an ultra modernized corporation of unionized Toothfaires, Santa's Helpers and Genies. Assigning a Genie Third Class to his case, the Corporation is unable to grant even the simplest of wishes. Brinton discovers the bittersweet lesson, "it's who you are inside that counts" as his first time Genie discovers the joys and elations of being human.