"Ugly Americans" is a comedy series that follows the life of Mark Lilly, a social worker at the Department of Integration in New York City. Mark's job is to help new citizens, who are mostly monsters and mythical creatures, adjust to life in the Big Apple. Along with his boss, a demon named Callie, and his roommate, a zombie named Randall, Mark navigates through the challenges of living in a diverse and chaotic city. The show explores themes of acceptance, diversity, and the absurdity of everyday life in a world where humans coexist with supernatural beings.